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Data membership
David Ritchie Ireland (Verified User) Posts 78 Dogs 8 / Races 0 23 Nov 2017 19:03
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Does anyone no how to get hold of the data team I have sent them a few massages and they have never got back to me
Maureen Day United Kingdom (Verified User) Posts 1246 Dogs 4 / Races 4 23 Nov 2017 19:31
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I apologise if you have already done this but, if you wish to become a paid up member (either Gold, Silver or Bronze) you need to click the option "Membership" which is on the middle of the three lists at the top of the screen - beneath "Tracks" and above "Photos".
David Ritchie Ireland (Verified User) Posts 78 Dogs 8 / Races 0 24 Nov 2017 21:11
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I have done it twice
Brett Gallagher Australia (Team Member) Posts 107 Dogs 813 / Races 0 25 Nov 2017 21:26
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Hi David,
I apologize for this, we have left a message with you, I have amended your account and will call you tomorrow, your time.
Regards,
Brett
Maureen Day United Kingdom (Verified User) Posts 1246 Dogs 4 / Races 4 26 Nov 2017 12:32
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I hope it is now sorted for you David.
Well done Brett.
Aditya Vikas Nalawade India (Verified User) Posts 1 Dogs 0 / Races 0 26 May 2020 13:03
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Hello , Today I have paid for bronze membership what time it will take to active the account
Pamela Dodd United Kingdom (Team Member) Posts 536 Dogs 48805 / Races 321339 26 May 2020 18:18
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Hi Aditya, as stated in different emails back and forth today with 3 team members you cannot add or edit dogs from your country in the database. Please refer to the emails with instructions on what to do with the studbook. We have already refunded your membership so you will not receive Bronze Membership. If you have any further questions please email [email protected] and we will respond as soon as possible
Ian Lindsay United Kingdom (Verified User) Posts 85 Dogs 3507 / Races 5119 27 May 2020 13:57
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I too have been having problems registering for Bronze Membership. I have filled in the online membership application twice. Would you please advise what I need to do.
Pamela Dodd United Kingdom (Team Member) Posts 536 Dogs 48805 / Races 321339 28 May 2020 07:45
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Hi Ian, thank you for your post. A team member has tried to ring you twice, can you confirm what is the best time to call and I will arrange a call back if not ringing myself.