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David Deguara United Kingdom (Team Member) Posts 958 Dogs 81 / Races 93 20 May 2020 12:39
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I have tried to contact GRNSW regarding their "new" website regarding problems I am having trying to watch both the replays and live races , but to no avail, and was wondering if anyone was having similar problems?
In short, every time I click on a replay or the "watch live" link I receive - "Error! unable to load the stram, please try again" message. I have tried everything I know to get it working (am reasonably computer savvy), but still can't get them to work.
I have no trouble watching the replays on the old site which is still accessible (for how long?), could it be that the new site is now "Geographically Blocked", restricting access to the videos from outside Australia (i.e. UK)?
I will keep trying to get an answer from someone at GRNSW, but any advice/assistance in the meantime would be thoroughly appreciated.
As an aside, what are peoples opinion of the site? personally I think it looks OK, but I do prefer the "old" Expert formguide format, and another option (which I couldn't see/find) was the "Statistics" option which I found helpful.
Peter Bell Australia (Verified User) Posts 1458 Dogs 3 / Races 0 20 May 2020 12:50
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Every time I try to access the site it comes up as page not found.
Daryl Barrett Australia (Verified User) Posts 1739 Dogs 1 / Races 0 20 May 2020 17:59
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G'day David, I agree the new site looks sharp,the addition of live racing is fantastic...but i think it falls a bit short. As you noted they have removed the Statistics page,so you have type in the dogs name into the search tab to research a dogs complete greyhounds form history. The greyhounds previous box draw history - a very valuable tool when assessing a dogs form,but also for potentially buying a greyhound that is for sale,again,the same place. Also,they have removed the the greyhounds racing weights history from the form guide,& now only it's last start racing weight...yep,again in the same place,i haven't worked out where to add greyhounds & trainers to my blackbook yet,i will let you know when i work that one out. David,i could go on,but i wont...again i 100% agree with you that the " old " site was hand over fist,BETTER,i thought that when a new concept for any website is created,it is meant to better than the previous site & this is not the case with what we have now ,but who knows in time maybe GRNSW will amend the site...i still can't stop shaking my head from side to side ...,just a longer way around to research a dogs history. But at least they have tried,just needs a bit of tweaking imo.
Terry Jordan Australia (Verified User) Posts 6013 Dogs 0 / Races 0 20 May 2020 21:12
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Peter Bell wrote:
Every time I try to access the site it comes up as page not found.
You need to use "Chrome" browser Belly. (Google-Chrome) That may be your problem?
Prefer the Old site!
Sandro Bechini Australia (Verified User) Posts 19486 Dogs 15268 / Races 1856 20 May 2020 22:11
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No weights
No results for all interstate or NZ tracks
Hard to manouvere around and hard to read
Money being spent for nothing and functionality actually reduced
Scrap the piece of crap
Hayden Goody Australia (Verified User) Posts 209 Dogs 0 / Races 0 20 May 2020 22:40
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I was going to start a topic on this myself when I saw what theyd done to it. Why did they fix what wasnt broken, the old format worked perfect for as long as I can remember and did not need changing, go back to it with the addition of live racing
Michael Geraghty Australia (Verified User) Posts 4138 Dogs 14 / Races 15 20 May 2020 22:41
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Seems to be like most things today... The outside packaging gets prettier and the product inside gets smaller.
It's the Weston Wagonwheel of dog sites.
Mark Donohue Australia (Verified User) Posts 3236 Dogs 6 / Races 0 20 May 2020 22:48
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It's in a shambles at the moment and they have acknowledged errors (best way to do it to get the sympathy vote), but they are working on it. You can go back into the old site and I agree, the old site is/was, a great product.
MG, bread is getting smaller, toilet paper, etc. You have an eye for detail.
Paul Ballantine Australia (Verified User) Posts 283 Dogs 10 / Races 8 20 May 2020 23:43
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How do you get back to old site as on my iPad I can not find any links and says page not found when clicking on my bookmark
Mark Donohue Australia (Verified User) Posts 3236 Dogs 6 / Races 0 21 May 2020 00:24
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Im IT challenged but apparently you go to google and write old.thedogs.com.au You can bookmark it / save to favourites. The new site does have an icon for old website n you click on it to gain access via new site.
I hope this helps.
Michael Geraghty Australia (Verified User) Posts 4138 Dogs 14 / Races 15 21 May 2020 00:32
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Mark Donohue wrote:
It's in a shambles at the moment and they have acknowledged errors (best way to do it to get the sympathy vote), but they are working on it. You can go back into the old site and I agree, the old site is/was, a great product.
MG, bread is getting smaller, toilet paper, etc. You have an eye for detail.
Yes, the whole world's got to pot, Marky.
I've just gone into the site again to look for a few things. To use the wagonwheel analogy again, it's now about the size of a 5c piece.
I don't get it. Why would you release something that is so inferior to the original and so incomplete that it needs to be binned? Then champion it as a great step forward!?
I'm with Hayden... Stick with the old site, put live racing and whatever improvements on that.
Michael Geraghty Australia (Verified User) Posts 4138 Dogs 14 / Races 15 21 May 2020 04:17
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Just a thought... Are some finding a better experience of this site on a desktop v an android mobile? Maybe it's not completely compatible with mobiles? I've read some comments on content that I don't see.
???
David Deguara United Kingdom (Team Member) Posts 958 Dogs 81 / Races 93 21 May 2020 10:07
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Although it hasn't been officially confirmed, but with the advent of live coverage of the races it looks as if the site has now become Geographically Blocked. I had my suspicions, what with contractual agreements re live coverage been shown outside of Australia, that this may have been the case.
Re the new website, and as with any new website, there will be teething problems, however, it does beg the question, why couldn't GRNSW have done a survey or questionnaire prior to the "revamp" about what participants liked, disliked or would change (if any thing), about the old site? ...perhaps I just answered my own question - Participants views and GRNSW, never the twain shall meet (well very seldomly).
Steven Martin Australia (Verified User) Posts 7681 Dogs 180 / Races 66 22 May 2020 00:47
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Sorry. Edit my post as this site is so confusing.
Valerie Glover Australia (Verified User) Posts 239 Dogs 2 / Races 0 22 May 2020 01:05
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I really can not understand why they did not take a leaf out of GRV site ,it has more info & easy to stroll around ,and great video info, Yes things might get better but what we are paying out for these changes, and how many of them ?? Bob Glover
Ryan Vanderwert Australia (Verified User) Posts 5956 Dogs 8 / Races 0 22 May 2020 01:52
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I didn't realise Oaks Road was an hermaphrodite.
Looked at the results of race 1 Goulburn today , clicked on the winner and the 2nd dog....both sire and dam were oaks road !
The third dog was by oaks road but the dam wasn't himself unlike the first two.
Grant Dunphy Australia (Verified User) Posts 743 Dogs 4 / Races 1 22 May 2020 01:54
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My brother has horses & has always said to me The Dogs site is the best racing site of all.
Robert Morris Australia (Verified User) Posts 695 Dogs 0 / Races 0 22 May 2020 03:17
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The new site is terrible for form study. Not being to see every dog one page and having to click on every dog to see their form are my two main issues. I have been clicking on link at top to go to old site however i understand the old site will eventually be removed.
Steven Martin Australia (Verified User) Posts 7681 Dogs 180 / Races 66 22 May 2020 03:18
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Ryan Vanderwert wrote:
I didn't realise Oaks Road was an hermaphrodite.
Looked at the results of race 1 Goulburn today , clicked on the winner and the 2nd dog....both sire and dam were oaks road !
The third dog was by oaks road but the dam wasn't himself unlike the first two.
Funny as.
Grant Dunphy wrote:
My brother has horses & has always said to me The Dogs site is the best racing site of all.
Was Grant.
Daryl Barrett Australia (Verified User) Posts 1739 Dogs 1 / Races 0 22 May 2020 03:24
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Ha ha ha ha ha! I was wondering when someone would notice that Ryan....ohh dear oh dear oh dear.
Ryan,Enbarr should be cherry ripe next time up,keep a watch out for him,i'm hoping over 10 furlongs.
See ya mate.
Ryan Vanderwert wrote:
I didn't realise Oaks Road was an hermaphrodite.
Looked at the results of race 1 Goulburn today , clicked on the winner and the 2nd dog....both sire and dam were oaks road !
The third dog was by oaks road but the dam wasn't himself unlike the first two.
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