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Please Help with Charity Log-In
Ruth Galvin United Kingdom (Verified User) Posts 677 Dogs 9 / Races 0 17 May 2011 09:25
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I am a volunteer at Greenfields Greyhound Rescue and Santuary, and require some help please. The founder of the charity Caroline Clark is not able to log-in to amend her charity details on here. She has tried numerous times to contact moderators but to no avail!! We are over-run with these wonderful dogs at the moment and are unable to 'advertise/show' them on the 'adoption' section of this website, which in the past has proved an invaluable 'tool' for the charity. Could someone please please contact Caroline at [email protected] to enable her to continue to use this facility. Kind Regards Ruth Galvin
Sue Burley Australia (Verified User) Posts 5559 Dogs 10310 / Races 14781 17 May 2011 10:35
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Hi Ruth
The only correspondence we have received from Caroline was an e-mail to tell us she could not remember her login details so had created another account, she then verified her new account but we have received no correspondence from her since.
Will you please ask Caroline to send an e-mail to [email protected] and I'll see if I can assist.
Ruth Galvin United Kingdom (Verified User) Posts 677 Dogs 9 / Races 0 17 May 2011 11:00
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I will send her your e-mail address Sue. Many thanks Ruth
Caroline Clark United Kingdom (Verified User) Posts 4 Dogs 0 / Races 0 20 May 2011 06:00
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Hi Sue, I was wondering if you received my email.
Thanks
Caroline
Sue Burley Australia (Verified User) Posts 5559 Dogs 10310 / Races 14781 20 May 2011 06:29
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Hi Caroline
I replied to your latest e-mail on Wednesday, was that any help? I haven't heard back from you since then.
Cheers Sue
Sue Burley Australia (Verified User) Posts 5559 Dogs 10310 / Races 14781 20 May 2011 10:49
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Did you receive my e-mail today Caroline, if not you may have to send me another e-mail address.
Caroline Clark United Kingdom (Verified User) Posts 4 Dogs 0 / Races 0 20 May 2011 18:24
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No I didn't receive it Sue. I will give you another address.
Katarina Sundberg Sweden (Verified User) Posts 2 Dogs 0 / Races 0 21 May 2011 04:52
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Morning ladies ! I have the same problem for us in NeverNeverLand. Have tryed to get in touch with the board since june last year ;) Sp I would be interested in another e-mail as well, it might have seemed that my e.mail havent apperd either.
Sue Burley Australia (Verified User) Posts 5559 Dogs 10310 / Races 14781 21 May 2011 05:05
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Hi Katarina
Your adoption page needs a total new login and unfortunately the Team can't do that for you, I'll send an e-mail off to Gunnar and see if he can help.
Regards Sue
Sue Burley Australia (Verified User) Posts 5559 Dogs 10310 / Races 14781 21 May 2011 05:10
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We do seem to have a lot of problems with the Adoption pages as the person who sets the page up sets it up under their personal login.
Do you think it may be a better idea if an Adoption Group has a separate account under the Group's name with the password kept at the Group's office. That way if the person who set the account up leaves the group the login to the Adoption page will always be available and the pages can easily be updated.
Just a thought to try and help.
Katarina Sundberg Sweden (Verified User) Posts 2 Dogs 0 / Races 0 21 May 2011 08:04
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Thanks for your fast reply Sue ! And yes that seems to be a really good idea.
I look forward to see if Gunnar will be able to help me out or what hes advice might be :)
Look forward to hear more :)
Caroline Clark United Kingdom (Verified User) Posts 4 Dogs 0 / Races 0 21 May 2011 11:11
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Yes I think that is a good idea Sue. When I had to re create my login I tried to do in under the name of Greenfields but your people could not verify me because Greenfields was different to the name on the required documents for verification so I had to log in under my own name.
Many thanks
Caroline
Caroline Clark United Kingdom (Verified User) Posts 4 Dogs 0 / Races 0 30 May 2011 11:08
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Hi Sue,
I know that this matter has been passed to Gunner but do you know if there has been any development yet? We really would like to update our records.
If you need help or advice about a dog you are retiring then this is the place for you.
